Master's degree in Nursing and Obstetrics (Bolzano)

Designing and managing organizational and educational processes (2020/2021)

Course code
4S007261
Credits
9
Coordinator
Luisa Saiani

Teaching is organised as follows:
Unit Credits Academic sector Period Academic staff
PEDAGOGIA SANITARIA 2 M-PED/04-EDUCATIONAL RESEARCH LMSIO BZ - 2° ANNO 2° SEM. Gertraud Girardi Battisti
PROGETTAZIONE FORMATIVA IN AMBITO SANITARIO 3 MED/45-NURSING LMSIO BZ - 2° ANNO 2° SEM. Luisa Saiani
STRUMENTI DI PROGETTAZIONE DEI CAMBIAMENTI ORGANIZZATIVI 2 MED/45-NURSING LMSIO BZ - 2° ANNO 2° SEM. Christian Schatzer
PROGETTAZIONE E VALUTAZIONE DEI PROCESSI DI SVILUPPO PROFESSIONALE 2 MED/45-NURSING LMSIO BZ - 2° ANNO 2° SEM. Paola Zambiasi

Syllabus

Educational design in health: from the analysis of educational needs to the definition of educational objectives, the choice of teaching and evaluation methods, The construction of the program of a training event. Teaching methods: interactive lesson, case method, simulations for technical skills. Evaluation process of theoretical and clinical learning: aims, tools, types of tests. The process of assessing the skills and performance of healthcare professionals. The management of evaluation interviews.
Design your professional development (portfolio) Exercise of project work on issues with a high care value and oriented primarily to primary care. Change management: - Planning of an organizational change - Resistances and theories on worker behavior - Coaching and strategies to support and involve chang
Staff management in the current healthcare scenario - Magnet hospitals, ideal places to work. Features favoring a good workplace. - Personnel acquisition, staff planning, recruitment, curriculum, selection, hiring, acceptance and insertion. - Evaluation, goal setting and reward systems - The staffing: regulations, the minimum criteria for the staffing, the basic staff, the integration with the basic staff, the overall staffing time, the conditions for a good shiftwork. Variables that affect the need for care staff (care complexity, structure and technology, organizational and care models) 2. Project Management, how to build a project, phases, critical nodes, variables and tools to be used, general intermediate and specific objectives, structure, outcome and process indicators, patient satisfaction, indicators and assistance aspects Tools: brainstorming, Ishikawa diagram, simple / weighted vote, responsibility matrix, lattice models, Gantt diagram.

Reference books
Author Title Publisher Year ISBN Note
Fraccaroli, F. Apprendimento e formazione nelle organizzazioni. Il Mulino. Milano. 2007
Lipari, D. & Valentini, P. Comunità di pratica in pratica Edizioni Palinsesto. Roma. 2013
Zannini L. Fare Formazione nei contesti di prevenzione e cura Edizioni pensa Multimedia 2015
Quaglino GP Il processo di formazione- Scritti di Formazione 2, 1981-2005. Milano: Franco Angeli, 2005
D. Laurilland Insegnamento come scienza della formazione Franco Angeli 2015
Knowles, M., Holton, E.F. & Swanson, R.A. Quando l'adulto impara. Andragogia e sviluppo della persona. (Edizione 9) Franco Angeli. Milano 2008
Borgogni L. Valutazione e Talent Management Franco Angeli 2018
Roger Mucchielli Apprendere il counseling Erickson 2016 9788859010173
Sartori R. & Gatti M. Game-based learning. Il ruolo del gioco nella progettazione di percorsi formativi (Edizione 1) LED, Milano 2013 978-88-7916-651-5
Loredana Sasso Antonella Lotti Problem Based Learning per le professioni sanitarie Mc Graw Hill 2007 88 386 1657 4
Maioli S, Mostarda  M La formazione continua nelle organizzazioni sanitarie - Tra contributi pedagogici e modelli operativi McGraw-Hill. Milano 2008
Zannini L. La tutorship nella formazione degli adulti uno sguardo pedagogico Milano: Guerrini Scientifica 2009


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