Designing and managing organizational and educational processes
- PROGETTAZIONE E VALUTAZIONE DEI PROCESSI DI SVILUPPO PROFESSIONALE
To show the organization of the course that includes this module, follow this link 
Course organization
Analyze personnel management systems in the current healthcare scenario
Design the staffing of a health organization.
To deepen the personnel assessment and goal-setting systems with a view to the development of human resources.
Develop organizational planning skills with reference to the level of the operating units.
1. Staff management in the current healthcare scenario
- Magnet hospitals, ideal places to work. Features favoring a good workplace.
- Personnel acquisition, staff planning, recruitment, curriculum, selection, hiring, acceptance and insertion.
- Evaluation, goal setting and reward systems
- The staffing: regulations, the minimum criteria for the staffing, the basic staff, the integration with the basic staff, the overall staffing time, the conditions for a good shiftwork. Variables that affect the need for care staff (care complexity, structure and technology, organizational and care models)
2. Project Management, how to build a project, phases, critical nodes, variables and tools to be used, general intermediate and specific objectives, structure, outcome and process indicators, patient satisfaction, indicators and assistance aspects Tools: brainstorming, Ishikawa diagram, simple / weighted vote, responsibility matrix, lattice models, Gantt diagram.
| Reference books | |||||
| Author | Title | Publisher | Year | ISBN | Note |
| Kreitner R. e Kinicki A. | Comportamento organizzativo | Apogeo | 2013 | Cap. 9 | |
| Dessler G. | Gestione delle risorse umane | Pearson | 2017 | cap. 10 | |
| Loiudice M. | La gestione del cambiamento in sanità | Centro Scientifico | 1997 | ||
| Vanzetta M. Vallicela F. Caldana P | La gestione delle risorse umane | McGraw-Hill | 2008 | Cap. 3 | |
| Auteri E. | Management delle risorse umane | Guerini | 2004 | ||
Written exam with 20 questions on the different contents of the program (multiple choice questions) and two calculation exercises on the organic resources. The assessment of the ability to infer in Project Management, through the analysis of projects will be implemented, through the practical test integrated with the module "Strumenti di progettazione dei cambiamenti organizzativi"
© 2002 - 2021
Verona University
Via dell'Artigliere 8, 37129 Verona |
P. I.V.A. 01541040232 |
C. FISCALE 93009870234
Statistics
|
Credits
