Bachelor's degree in Biomedical Laboratory Techniques (to qualify as a biomedical laboratory worker) (Verona)

Organization of health services and legislation - SOCIOLOGIA DEI PROCESSI ORGANIZZATIVI SANITARI

Course code
Name of lecturer
Elena Bonamini
Number of ECTS credits allocated
Academic sector
Language of instruction
Lezioni 2 Semestre TLB dal Mar 4, 2019 al May 3, 2019.

To show the organization of the course that includes this module, follow this link * Course organization

Lesson timetable

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Learning outcomes

The course allows the student to understand the conconcept, the structure and the function of a health organization, through the understanding of the principal points of view developed by sociology of organizations.

Course objectives
At the end of the course the student will be able to:
- recognize the actual tendencies for studing and understending the organisational events
- be oriented within a health organization
- Identify the phases of the organizational socialization process and some effective behaviors to job induction and to collaborate within a multidisciplinary team.


- The organization sociology: aims and subject of study
- Organization: definition and concepts; studies's evolution
- Understanding the organization: elements and variables
- The process of the organizational socialization and the job placement: aspects, criticisms, main practices of socialization
- Team and interprofessional work: interaction-integration-interdependence.

Didactic method
Interactive classes designed to present and discuss the main concepts and concrete examples. A small team work is aspected concerning the multidisciplinary team work.
Throughout the first class will be displaced the aims, the concepts, the teaching and testing modalities, the reference bibliography and useful books for deepening the subjects. The aspectation of the students will be also collected.

- Mintzberg H., La progettazione dell'organizzazione aziendale, Il Mulino, 1996
- Morgan G., Images. Le metafore dell’organizzazione, Franco Angeli, 1989
- Gosetti G., La Rosa M. Sociologia dei servizi. Elementi di organizzazione e programmazione, Franco Angeli, 2011

Lecture notes will be provided.

Reference books
Author Title Publisher Year ISBN Note
Mintzberg H. La progettazione dell'organizzazione aziendale Il Mulino 1996
G. Gosetti, M. La Rosa Sociologia dei servizi. Elementi di organizzazione e programmazione (Edizione 1) FrancoAngeli 2006

Assessment methods and criteria

Typology: written examination.

The aim of the exam is the verification of the knowledge and the reasoning skills acquired by the student.

Content: the written examination potentially regards all the topics carried out throughout the course and all the materials supplied.

Method of examination: multiple choice questions with 4 answer choice and open questions.

The student can integrate the written examination with an oral test.


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